Street and traffic lights

Street lighting

Our partners, Hounslow Highways are responsible for maintaining street lights on public land.

Report a street light that is not working to Hounslow Highways

The services offered on council maintained roads:

  • addition or removal of street lights
  • maintenance of lamp columns
  • bollards
  • centre island lamp columns
  • flashing beacons at zebra crossings
  • school flashing lights and
  • illuminated sign lights.

Street light maintenance

If you live on an housing estate and notice a street lighting repair on the estate, please email the housing customer services team 

Alternatively you can contact the relevant estate manager.

Please note: for privately maintained roads, you will need to contact the contractors, landlord or appropriate housing association.

There are eight set night patrol routes. In the summer there is one night patrol every week, (of a certain area of the borough). During the winter months, there are three patrols every two weeks in different areas of the borough.

Repair times

Once reported, it usually take three working days to fix the light. Defective lamp column in an alleyway - 48hr response (not including weekends).
Vandalised column (inspection cover off, lantern damaged) - Attended within the hour and rectified then as long as there is not a cable fault or cut-out damage in the column.

Request the removal of a street light

To request for the removal of a street light, please contact us in writing with reasons for the removal. see address details below:

Report a street light problem
Hounslow Highways website
Hounslow Highways
Jubilee House 
Depot Road
Hounslow
TW3 1SN