- Your tenancy and your rightsYour tenancy agreement, your rights as a tenant, making changes to a tenancy, types of tenancy we offer.
- Managing damp and mould in your homeKeep your home healthy by taking steps to stay free of damp and mould.
- Fire and building safetyWhat you can do, and what we do, to prevent fire in your home and your building.
- Exchanging your homeFind out about swapping your council home with a tenant from another council or housing association.
- Downsizing your council homeHow we can help you to downsize and free up your home for larger families that need the space.
- Anti-social behaviourWhat it is, how to report it and what we do about it.
- Making alterations to your council homeRequest permission from us when you want to make alterations to your home as a secure tenant.
- Adaptations to your council homeAbout making adaptations to your home to help you live independently.
- Lodgers and sublettingAbout your rights to take in a lodger or sublet part of your home.
- Paying your rentPay your rent, how to deal with problems paying your rent or dealing with rent arrears.
- Affordable home ownershipSchemes available to help residents own their own properties.
- How we look after your estateAbout the teams that look after your estate, what they do and when they do it.
- Estate surgeriesMeet housing teams to discuss issues at various locations in Hounslow.
- Community safetyInformation on staying safe, including support for domestic abuse and hate crime.
- Get involved with housingWays you can make a difference by joining groups, volunteering or forming associations.
- Home contents insuranceAbout the contents insurance policy we offer to council tenants and how to apply.
- Tenancy fraudWhat tenancy fraud is and how to report it.
- Tenant satisfactionWhat we do to measure satisfaction and the latest results.
- Tenant engagement strategyDocument explaining our approach to engaging tenants in the management of their homes.
- Tenants newslettersArchive of our regular newsletter for council tenants.
- Claiming compensationHow we assess compensation claims following a complaint about our service.
- Rent increase FAQFind out about the council housing in rent this year.
Look up information about your estate
Enter your estate or street name to find information about your estate, including:
- housing and tenancy officer contact details
- when your next inspection is
- previous inspection reports
