- Your rights and responsibilitiesUnderstand your rights and responsibilities as a leaseholder of a council property.
- Service charges and ground rentWhat your service charge covers, how we calculate it and how and when you pay.
- RepairsFind out who is responsible for making repairs to your leasehold property.
- Major worksHow we decide upon and arrange major works to council blocks and your options for paying for them.
- Request a management packHow to request a management pack from us if you are selling or remortgaging your property.
- Subletting your propertyAbout subletting your leasehold property and informing us about it.
- Making alterations to your homeFind out about getting consent from us to make alterations to the structure or installations in your home.
- Extending your leaseAbout your rights to extend your lease and the process for doing so.
- Applying for freeholdHow leaseholders can get together and apply for a property freehold through collective enfranchisement.
- Fire safetyAbout staying safe in your home and what we do to keep council buildings safe.
- Buildings insuranceInformation about the buildings insurance policy we provide to leaseholders and is paid for in your service charge.
- Apply for a door fobApply for an additional or replacement door fob for your leasehold property.
- Rent a garageHow to apply to rent a council garage.
- Have your say on housing servicesVisit the housing hub on the Let's Talk Hounslow website to get involved.
- First-tier Tribunal applicationAbout our First-tier Tribunal application for the right to bulk purchase energy for leasehold properties without consultation.
