Parking Bay Locations
How have the locations been determined?
Data and feedback from TfL, London Councils, operators, and other boroughs has been used to inform the location strategy for the bays. It is important to have a consistent network of bays across the borough, as this gives e-bike users confidence they will be able to find an e-bike nearby and will be able to find space to return it at the end of their trip. In areas of high anticipated demand, the bays are spaced around 250m apart. In areas of lower anticipated demand, the bays are spaced around 500m apart.
Locations have been planned in alignment with these densities, but some adjustments have been required to accommodate nearby trip attractors and site constraints. This has been informed by extensive site survey assessment work which has taken into consideration a range of factors, including the accessibility, visibility and security of locations, and the extent of existing pressures.
What do the bays look like?
All parking bays are fully demarcated on the surface of the highway as ‘CYCLE HIRE ONLY’. Bays are located either on the footway where there is sufficient space and pedestrian clearance, or in parking bays. Most bays host between nine and twelve e-bikes. A bay with capacity for nine e-bikes will be approximately 7m long, which equates to approximately 1.5 car parking spaces.
What happens if a bike is parked outside of a bay? Who can I report this to?
If you notice a bike that has been left outside of a bay, you can report this to Lime who will relocate the bike into a nearby bay and take action to fine the scheme user who has abandoned it. Lime can be contacted here: support@li.me and 0800 808 5223.
Through GPS tracking and reviewing end of ride photos, the operators are also keeping a close eye on any bikes that look like they may have been abandoned and taking action accordingly. Although the majority of users choose to comply, Lime has a robust fining structure in place, with fines starting at £2 and rising to £20 before the user is banned from the scheme.
Where are the e-bike bays located?
The e-bike bay locations for each ward are shown on the map below. When using the Lime app, if you zoom in and click on an available bike, the Lime app will show a map of all available parking bays. To view detailed parking bay location plans, please see the Chief Officer Decision reports and appendices (location plans) linked on the FAQ section.
