Hounslow Council


Parking

Changes to residents’ parking permit application

Households in a Controlled Parking Zone (CPZ) no longer have to supply insurance documents to obtain a parking permit. Find out more or apply here.

Residents in the Twickenham event CPZ, identified by “R” on the permit, will no longer have to renew their permit annually. One permit will be valid for the duration of your residency, unless you change your vehicle.

Parking in Hounslow

In a period when car ownership is on the increase and the pressures on parking spiralling, it’s our role to ensure everyone follows parking restrictions.

We aim to

  • protect resident permit bays for genuine permit holders

  • reduce traffic congestion and promote safety for motorists, cyclists and pedestrians by issuing parking permits and parking tickets (PCNs) where appropriate

  • respond to challenges made against any parking tickets (PCNs)

Along with the above, we contribute to the economic well being of the borough by ensuring a turnover of available spaces in short-term parking bays in shopping and amenity areas and have a responsibility to look after pay and display machines.

We also provide and manage a business permit parking scheme and facilities for builders and removal companies by putting in bay suspensions and yellow line waivers.

We aim to treat all our customers in a fair and consistent manner and to deal with all contacts efficiently and effectively.

We are actively working with Transport for London, the Metropolitan Police, bus companies and the emergency services to ensure the needs and interests of our residents remain a priority - please see our Parking and Traffic Enforcement Policy for more information, available on this page under documents for download.

Contact us

Parking permits:

Email: hounslow.permits@serco.com

Write to:

London Borough of Hounslow (Parking Permits)
Unit 20
Whitby Avenue
Park Royal
London
NW10 7SF

Please note there is no in person service available at this address for parking permits.

Parking tickets (PCN):

Email: hounslow.challenges@serco.com

Tel: 020 8583 2000 or 0333 800 0107 for payments (credit & debit card line)

Write to:

London Borough of Hounslow Parking Services
PO Box 211
Sheffield
S98 1NG