Garden waste collection
From 4 April 2016, we’re introducing an annual charge for garden waste collections. If you want us to continue to collect your garden waste after this date you need to sign up for this optional service.
How it works
You will receive a 240 litre brown wheelie bin when you subscribe. You can also opt to use two 90 litre sacks if this is more convenient for you to handle and store.
You will receive fortnightly collections of garden waste for a year, starting from 4 April. You can also opt to share the service with a neighbour. Talk to your neighbour about sharing the bin and how you will split the cost. Only one of you should apply.
What it costs
Households not in receipt of council tax support: £50 per year
Households in receipt of council tax support: £25 per year.
Households who subscribe before 29 February will receive a ten per cent discount.
Subscription charges are for a fixed year period (4 April to 31 March 2017).
Residents who sign up after 1 October will pay £30, for the period until 31 March, or £15 if in receipt of council tax support.
I want the service
Click here to sign up and we will call you back to take payment. You can also call our dedicated garden waste phone line on 020 8583 2060. This is open between 5-7.30pm, Monday to Friday until 4 March. Lines are busy so please call back if you can't get through first time. You can also call 020 8583 5555 during office hours. (We recommend that you use the dedicated line to avoid prolonged waiting times.)
Discounts and offers
Households signing up to the service before 29 February will receive a ten per cent discount. Normal charges apply thereafter.
If you receive council tax support, provide your claim reference number to receive a 50 per cent discount. This can be found on any letter sent to you from the benefits department.
Apply for a FREE composter, worth around £20, and compost some of your garden waste and food waste at home. This limited offer is on a first come, first served basis. To request your free composter visit www.getcomposting.com or call 0844 571 4444.
You can take your garden waste free of charge to Space Waye Reuse and Recycle Centre. You can bring a van in for free as long as it has not been used before and you show proof of identify and a copy of your council tax bill.
Questions about the service
For more information about the changes visit our questions about the garden waste service page.