Prevent and community cohesion

The Armed Forces Covenant and support in Hounslow

The armed forces covenant logo.

Armed Forces Drop-in Groups in Hounslow during February 2024

The London Borough of Hounslow's Armed Forces Community Cafés will take place in two locations during February, see below for details of our venues. In March we will be hosting , our veteran’s café at Chiswick House.  

If you wish to be a part of a community providing friendship, chat and support as a serving or ex Armed Forces Community member living in or connected to The London Borough of Hounslow you are welcome to attend any and all of our cafés.  

Our cafés offer access to free refreshments and a warm environment, visiting Armed Forces personnel and if requested, other teams located in the Council will be on hand to answer any questions or concerns you might have.

Please email us on to let us know which days you will be joining us, as it helps with the catering.


Dates for the Hounslow Veterans’ Cafés

Upcoming Café dates and details:

Venue: Southville Community Centre, Southville Rd, Feltham, TW14 8AP

Date:  23 February 2024, 8 March 2024, 22 March 2024

Time:  10am - 12pm

Venue: Isleworth Royal British Legion, 5-6 North St, Isleworth, TW7 6BT

Date:   16 March

Time:  10am - 12pm

Venue: Chiswick House and Gardens, Burlington Ln, Chiswick, London W4 2RP (behind the kitchen gardens)

Date:  6 March 2024

Time:  2pm - 4pm


Please do contact us on email: or call call 07966 244728.


Armed Forces Friendly GP Practices

Ensure your practice is able to deliver the best possible care and treatment to veterans. A veteran is anyone who has served a day or more in the UK Armed Forces. They can be of any gender, age or ethnicity and many of them may need your help. The Veteran Friendly programme will give you everything you need to do this.


Hounslow Armed Forces Covenant

1.1 The Armed Forces Act 2021 amends the Armed Forces Act 2006 to create a legal obligation on relevant bodies, when exercising relevant statutory functions, to have due regard to the three principles of the Armed Forces Covenant (AFC). This is the Armed Forces Covenant Duty.

1.2 The Principles of the AFC:

  • Members of the Armed Forces Community should not face disadvantages arising from their service in the provision of public and commercial services.
  • In some circumstances special provision may be justified, especially for those who have given the most, such as the injured or bereaved.

1.3 The new duty will apply to specified persons or bodies, including councils, when exercising certain housing, education or healthcare functions (excluding social care). The private sector is not in scope. When such a body develops, implements or reviews a relevant policy, or makes decisions on its delivery of relevant services, it must consider the Covenant principles. Namely, whether the Armed Forces Community experiences disadvantages, attributable to the unique obligations and sacrifices of service life, that can be removed, and whether special provision is merited. The Duty is not prescriptive about the actions bodies should take in order to comply, and it does not mandate specific public service delivery outcomes or advantageous treatment of the Armed Forces Community.

Service Charities and Organisations

Below is a flavour of the online support services available to armed forces personnel - for list of others please review the SSAFA site here



Contact Details

Armed Forces General Support & Gateway Services.


Veterans Gateway

Veterans' Gateway, is the first point of contact for veterans seeking support, putting veterans and their families in touch with the organisations best placed to help with the information, advice and support they need. From healthcare, housing to employability, finances, personal relationships and much more.

08‍08 80‍2 12‍12

SSAFA the Armed Forces Charity

SSAFA - provides practical support and assistance to servicemen and women, veterans and families with dedicated welfare and benefits advice, health and social care support. It offers specialised support for bereaved families and those who are wounded, injured or sick.

SSAFA - offer a Gurkha Service a specialist Nepali language service for members of the Brigade of Gurkhas and their relatives.

Contact Forcesline on

0800 731 4880


Royal British Legion

Provides practical support for serving men and women, veterans (ex-service of all ages) and their families. It provides help with finances, living independently, mental well-being, care homes finding employment or starting a business. They also support respite breaks.

Contact 0808 802 8080 -8am to 8pm

(7 days per week).

Citizen Advice Bureau (CAB)


CAB provide free, independent confidential and impartial advice to everyone on their rights and responsibilities. CAB aim to improve the policies and practices that affect people's lives. They offer specific advice online for the Armed Forces community

0808 278 7830

Military Advocacy Service

The seAp Military Advocacy Service supports veterans, reservists and their direct families, with health, housing, financial, family and social issues. Their specialist service offers understanding and appreciates the distinct needs of veterans. Their advocacy work helps get armed forces personnel lives back on track.

0330 440 9000

Health Support

Combat Stress

Mental health charity which works with veterans and members of the Reserve forces.

0800 138 1619

Help for Heroes - Hidden Wounds





Help for Heroes - recovery centres

Mental health and wellbeing service providing free and confidential support to Ex-service personnel, their families and the families of those still serving. Those living with anxiety, depression, stress, anger or those wishing to change their alcohol habits.


Provides a range of support and services for wounded, injured and sick serving (Regulars & Reserves) and ex-service personnel who have suffered illness and or injuries in the service of the Nation.



0808 2020 144







01980 844200




Hounslow Borough Council Housing Advice Team

Hounslow housing services is operated from our new building at Hounslow House, 7 Bath Road, Hounslow TW3 3EB. Check online for times of operational. Please note, Hounslow affirms support for those who serve or have served through its commitment to the AFC.

Homeless / Shelter

Provides advice and guidance on issues relation to housing and homelessness

0808 800 4444

 Hounslow Council was the first local authority in London to set up a Community Military Partnership Board to pledge support and to take this work forward.

* Councillor John Stroud-Turp is the Armed Forces Champion (Elected member) 2023.


Further information on the Armed Forces Covenant

What is being done?

The Covenant focuses on helping members of the Armed Forces community have the same access to government and commercial services and products as any other citizen. This support is provided in a number of areas including:

  • education and family well-being
  • having a home
  • starting a new career
  • access to healthcare
  • financial services

London Armed Forces Covenant Project Report

The Covenant Fund

The Armed Forces Covenant Fund Trust (the Trust) supports the Armed Forces Covenant by delivering funding programmes that create real change to Armed Forces communities across the UK.

Information on how to apply

If you would like to discuss your application or would like further information on the Hounslow Armed Forces covenant, please contact Jane Medici at

The Armed Forces Covenant logo



rating button