Contact us

If it's a police or medical emergency

If life is at risk or a crime is happening, call 999 immediately.

If you need urgent medical help but it is not life-threatening, call 111.

For emergencies involving council services, call us. If it's outside normal opening hours, see: Out of hours emergencies.

Contacting us through the website

The quickest and easiest way to contact us about a service is through the website.

Unlike our phone lines and council buildings, the website is available all the time.

Choose a service category to find out about getting or doing what you need.

Go to: Benefits and financial support homepage

Go to: Births, deaths and ceremonies homepage

Go to: Business and licensing homepage

Go to: Community hub and libraries homepage

Go to: Community safety and support homepage

Go to: Council and elections homepage

Go to: Council Tax homepage

Go to: Environment homepage

Go to: Housing homepage

Go to: Jobs, careers and adult education homepage

Go to: Leisure, parks and sports homepage

Go to: Parking, transport and streets homepage

Go to: Planning and building homepage

Go to: Schools, nurseries and education homepage

Go to: Social care and health homepage

Go to: Waste and recycling homepage

You can make a enquiry using our enquiry form.

Contact us another way

Visit

You can access services and support in your area at one of our Community Hubs. 

Hounslow House is open from 9am to 5.30pm Monday to Friday. The reception desk closes at 5pm.

Coffee Republic on the ground floor of Hounslow House is open from 8am to 2pm Monday to Friday.

The address is:

London Borough of Hounslow
Hounslow House
7 Bath Road
Hounslow
Middlesex
TW3 3EB

Phone

Our customer services number is 020 8583 2000.

We are open Monday to Thursday 9am to 5pm and Friday 9am to 4.45pm.

Making a complaint

If you would like to make a complaint about a service you have requested, see: Make a complaint

Media and filming

See: Media enquiries

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