Pest control, welfare and DCOs

Pest control charges

Below is a list of pest control charges for worked booked to commence on or after Saturday 1 April 2023.

Pest type Domestic charge (charges include VAT) Commercial charge (plus cost of materials) Notes
Rats - garden

£130

£83.83/hr +vat

Domestic charge applies for up to 3 visits to the property and applies to single, occupied premises not in multiple occupation. Communal gardens are charged at the commercial rate.

Additional visits at £44 each.

Rats - indoors £151 £83.83/hr +vat

Includes external treatment where necessary.

Additional visits at £44 each

Mice £151 £83.83/hr +vat

Domestic charge applies for up to 3 visits to the property.

Any additional visits required will be charged at £44 each.

Squirrels £194 £83.83/hr +vat

Domestic charge applies for up to 4 visits to the property.

Any additional visits required will be charged at £40 each.

Fleas £124 £83.83/hr +vat

Domestic charge covers 1 visit to the property to treat a two-bedroom property. For larger properties add £30 per additional bedroom.

Charge includes living, dining areas plus stairs etc.

Cockroaches £194 £83.83/hr +vat

Domestic charge covers 2 visits to the property.

Any additional visits required will be charged at £90 each.

Bedbugs £240 £83.83/hr +vat

Domestic charge covers 2 visits to the property for up to two rooms treated. Additional rooms are charged at £60 each Any additional visits required will be charged at £120 plus £30 for each additional room over 2.

Pharoah ants £180 £83.83/hr +vat

Domestic charge covers 2 visits to the property.

Any additional visits required will be charged at the commercial rate

Garden ants £125 £83.83/hr +vat Per treatment. Please note that we do not operate services to control ants in garden or open areas but will treat premises where ants are entering them.
Wasps £75 £62.50 +vat

Charges are for the treatment of a single wasp nest and do not cover removal – which is rarely necessary. 

 
Additional nests treated at the same time are charged at £30 each. Removal of nests following treatment, where necessary and accessible, will be charged at our commercial hourly rate in addition to the treatment charge. 
Aborted visit fee £32 £26.27 +vat To attend a booking where no work is carried out. Please note that residents cannot book a visit of this category – this category is to cover some of the costs involved in an aborted visit. Eg where an officer visits to find no pest activity or where client has made alternative arrangements, or failed to prepare properly for other pest control work such as fleas or bedbugs.
Invoice fee £25 £20.83 + vat  
Refused cheque £25 £20.83 + vat Plus the cost of raising an invoice where necessary. 
Labour half day rate   £270 + vat For up to 4 hours on site – or hourly rate where cheaper. Plus materials costs 
Labour full day rate   £540 + vat For up 4 – 7.5 hours on site – or hourly rate where cheaper. Plus materials costs

Charging policy

Pest Control Services are non-statutory and do not have to be provided by local authorities. Pest Control Services continue to be provided on the condition that all costs are met. As a result there is no longer any reduction in costs for those on lower incomes and all fixed rate charges must be paid in full when making your booking. Payment for hourly rate work can be upon completion and the invoice fee will be applied if an invoice is necessary.

VAT

All domestic service charges are shown inclusive of vat at the current rate. VAT will be added to the commercial rates shown.

Invoices and payments

Payment is required in full at time of booking for all fixed price pest control work. An administration fee of £25 is made for all invoices. A further fee of £25 is made where a cheque has been refused.

Hourly rates

A minimum of one full hour will be charged on the first visit. Any time spent on site after the first hour on the first visit and on any subsequent visit for the same treatment will be charged per 30 minutes or part thereof.

Domestic or Commercial

A domestic premises for the purposes of these charges is a single dwelling unit housing an individual, a couple, or a single family unit. Any other type of premises will be charged at the commercial rate. Houses in multiple occupation (HMO) are charged at the commercial rate.

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