Asylum Seeker Hub

Council teams

Team

Details

Childrens Social Care and Safeguarding

If you are worried or would like help for your child, you can speak to someone for advice.

Phone

020 8583 6600 (9am to 5pm Monday to Friday) choose option 2

Out of hours phone

020 8583 2222 (after 5pm weekdays or weekends). Ask to speak to the Duty Social Worker.

For the children and families website, click here

Adults Social Care and Safeguarding
 

People they support: Anyone aged 18+ in need of care and support. Someone experiencing, or at risk of abuse; and because of their need for care and support, is unable to protect himself or herself against the abuse or the risk of it.

To make a referral please complete the form here

Phone

020 8583 3100 (9am to 5pm, Monday to Friday)

Out of hours phone

020 8583 2222

If someone is in immediate danger, call the police on 999

If you suspect someone's at risk of abuse, report it as soon as possible. Please email: safeguardingadults@hounslow.gov.uk

Refugee and Asylum Seeker Service
 

The Refugee and Asylum Seeker Service offer support, guidance and signposting for refugees and people seeking asylum who live in the borough.

If you have any questions or need support, please get in touch via email, telephone or in-person.

Email

asylumandrefugees@hounslow.gov.uk

Phone

020 8583 2100 (9am to 5pm, Monday to Friday)

Housing

 

For more information, click here

Please do not contact if you are living in Home Office accommodation and still awaiting a decision on your asylum claim.

Phone

020 8583 3942 (9am to 5pm, Monday to Friday)

Out of hours phone

020 8583 2222
Email

myindependence@hounslow.gov.uk

For information for people with No Recourse to Public Funds, click here

Council Tax

For more information on paying council tax, reporting a change of circumstances, and more, click here

You can read more on what council tax is, including bands and charges here

School Admissions

For information about a school place for your child in Hounslow, click here

rating button