Sign up to the garden waste collection service
Hounslow Council’s garden waste collection service provides residents with 25 fortnightly collections from 1 April 2020 to 31 March 2021, with a break of two weeks over the Christmas period. The service is a convenient, low-cost way for residents with gardens to dispose of cuttings throughout the year.
New subscribers will be provided with a 240-litre brown wheeled bin or two heavy duty 90 litre sacks (*sacks currently out of stock), depending on their available storage space. These are then collected on a fortnightly basis from their property by Recycle 360, a company wholly owned by Hounslow Council. The good news doesn’t end there as every collection is recycled and creates compost – no waste collected by Hounslow Council goes to landfill.
Residents are advised to sign up before 1 April to ensure they receive the service in full. This will ensure that current subscribers don’t experience any interruptions and new subscribers are set up ahead of their collections commencing. The cost for the service for the year is £55.00 or £27.50 for those in receipt of Council Tax Reduction.
If you are new to the service or simply renewing, then payment can be made easily using all major credit and debit cards, excluding American Express. Residents without access to a computer can subscribe by visiting their local library, where a member of staff will be happy to help.
If you are currently a garden waste subscriber and paid by direct debit last year then be careful not to subscribe again as you may be due to renew automatically, so look out for notifications about your subscription before renewing. Please note we are no longer accepting new subscriptions by direct debit.
The person registered as the subscriber will be contacted directly as a reminder that your annual subscription is due to end with instructions on how to renew or cancel your subscription.
* A small number of subscribers have experienced issues with the processing of card payments, this issue relates to web browser compatibility with the payment card industry's security protocol. Please check the Online payments browser compatibility notice for further information.
When you subscribe, your collection day will be the same day of the week as your refuse collection, but on alternate weeks to your refuse collection. The full year service will operate once again from 1 April 2020 to 31 March 2021.
It will take approximately 10 days to deliver your garden waste bin or sacks. Following delivery of your new Garden Waste bin(s) or sacks, you must wait until your next scheduled collection for the Garden Waste to be collected.
The Garden Waste collection service will continue to be provided by Recycle 360, wholly owned by Hounslow Council.
What you can put in your bin