Our Carers Service offers information, advice and practical support to help you in your caring role.
You might not think of yourself as a carer, but we recognise you as one if you help look after a family member or friend without payment. This may be full-time, part-time or occassionally.
The aim of the service is to be available to carers in ways that are convenient for them.
Three dedicated Carers Advisers attend venues across the borough to offer in-person information and advice. They may also be able to make home visits, depending on the carer's need. We can also assist by email and telephone.
Our advisers:
- attend Community Hub sessions at four Hounslow libraries
- hold information tables at West Middlesex Hospital twice a month
- attend other community events where they can meet carers who need support
As well as advice and support, the service holds regular Carers Cafe meetups in local cafes and organises social events and outings.
You can keep up to date with events. You can either join the mailing list or email us to add you:
You can also join our WhatsApp group.
How we can help
Our advisers can help you:
- access a carer's assessment, which you are entitled to under The Care Act 2014
- set up a a carer's emergency card, which gives you a contingency plan to provide alternative short-term care in case of accident, illness or other emergency
- access the Short Breaks service, which offers a few hours of paid-for care that allows you to take a break or catch up with your own tasks
- access carers direct payments, which offer a flexible way of taking a break or arranging a support service that gives you more control
- access other respite options
- identify and apply for benefits you may be entitled to and may have missed such as Carers Allowance and Attendance Allowance
- apply to be an appointee, setting up a lasting power of attorney or a deputyship
- join the Carers Participation Group, where you can meet other carers and help shape the way the carers service develops
