The easiest and most reliable way to pay your care contributions is by Direct Debit. Payments are:
- taken on the same date each month
- secure and protected by the Direct Debit Guarantee
- adjusted automatically if your charges change
This makes it easier to plan your monthly budget with peace of mind that your payments are correct.
Paying by Direct Debit also helps you stay up to date and supports a smooth and efficient service.
Set up your Direct Debit
To set up a Direct Debit, you will need your Customer Reference Number.
- New clients – the Accounts Receivable team will send this to you by letter or email.
- Existing clients – you can find this on any of your previous invoices.
If you need further information, please email us at finance.income@hounslow.gov.uk or phone 020 3949 7732.
