Switching utilities

Prepayment meters

Many consumers like prepayment meters because they help to stay in control of energy budgets and costs.  However, they are more expensive and offer less choice.

Just switching prepay tariffs won't be as lucrative as switching to a credit meter, but if getting one isn't an option for you, many can still cut their energy bills. On 1 April 2017, regulator Ofgem introduced a cap on prepay tariffs. This means many prepay tariffs have fallen in price, so switching tariff may not save you as much.

Also, prepayment customers who are paying off energy debts can move from one energy company to another. Depending on the energy company you’re currently with – and who you want to switch to – you should be able to move up to £500 of debt per fuel (£1,000 for dual fuel) to someone new. You’ll need to ask the new supplier to agree to transfer your debt along with your supply (this is called the ‘Debt Assignment Protocol’).

rating button