Pothole pledge

We know that the repair of potholes is something that is important to you. You have told us that you want the potholes repaired on your roads and feel that this should be a priority for the council. We listened to this and have put in place a corporate pledge on repairing potholes.

Hounslow Council has pledged to invest £2 million to fix potholes in local roads – and invite residents to report any potholes that need attention.

Delivering against this pledge took the form of a ‘Pothole Busters’ campaign, that launched in October 2018, featuring an image of Hounslow’s team of road repair operatives, poised and ready to get to work repairing any potholes reported by members of the public.

Since then, through the borough’s established road maintenance programme, that already ranks Hounslow’s roads as being the top borough in London in terms of the level of maintenance, Hounslow Highways has had over 790 issues reported with 263 potholes having been repaired.  A further 212 potholes are programmed for completion with a further 162 under review.  

Road resurfacing programme:

There are a number of roads in Hounslow affected by extensive potholes which are not severe enough to meet the council’s normal criteria for repair. Many are roads suffering delamination – which is when the asphalt layer has detached from the concrete base creating an uneven surface. The process to fix the delamination potholes is more intensive as it can require large areas of broken asphalt to be removed, requiring appropriate notification to those residents living by these roads.

Since the launch of the campaign, 65 roads have been identified in the borough that are suffering in most cases from delamination. We have listened to residents, identified which roads are the highest priority and have rigorously designed and negotiated cost-effective schemes with our service provider.  A works programme will follow, focussing on the complete resurfacing of the 20 roads across the borough that are highest prioity, starting in August 2019, at a cost of over £700K.

The 20 roads are:

  • Grove Park Gardens
  • Pears Road
  • Queenswood Avenue
  • Ringway
  • Sherbourne Road
  • Chestnut Avenue
  • Southville Close
  • Staines Road Feltham (470 to 540)
  • Norfolk Road
  • Holly Farm Road
  • Wesley Avenue
  • Whytecroft Road
  • Manor Gardens
  • Fernside Avenue
  • Manor House Way
  • Cygnet Avenue
  • Wellington Avenue
  • St Aubyns Avenue
  • Granville Avenue
  • Heddon Close

Over the course of the next 2 financial years a further investment of £1.3m will be invested in the borough’s roads.

Below are before and after images of Cygnet Avenue, Feltham following Road resurfacing programme;


cygnet avenue

Cygnet Avenue before


Cygnet Avenue

Cygnet Avenue after




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