See a pothole? Report it!

  • If you become aware of a pothole on your road or on any carriageway in the borough, report it by clicking the link opposite. 
  • Your report will lead to the road defect being added onto a list of defects to be investigated by our road maintenance team.
  • The team will locate the pothole and assess it.  Action will be taken depending on its urgency.
  • You can follow the progress of your enquiry online (please ensure you supply all the details when you report it online)

Report a pothole

More about potholes

A pothole is a widely used term to describe damage to a road or carriageway. Potholes are usually formed during the winter months as a direct result of snow, ice and prolonged periods of rain and occur where an area of the road’s surface has been broken up and dispersed. Potholes are an inevitable part of urban life because our busy West London roads are heavily used, but they could be hazardous as they may damage cars and pose a danger to cyclists and pedestrians.

We are continuing to tackle potholes as part of our Pothole Pledge under the banner of our Cleaner Greener Hounslow campaign. You can play your part by reporting potholes where you see them so that we can take any necessary action.

More information on potholes and other road defects

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