Privacy notice

Data Controller

We are also known as the data controller. We are responsible for collecting and processing your personal information. Processing includes the organisation, retrieval, consultation, use and deletion or destruction of information and its disclosure to other agencies.

The information you provide will be processed mainly in connection with the administration of council services. A full list of what information we control and process and for what purposes is set out in our notification with the Information Commissioner's Register of Data Controllers. Our registration number is Z5761176.  You can view our registration at the Information Commissioner's website.

All information collected will be processed and held securely under the principles of the Data Protection Act 1998.

If you have difficulty understanding this information or want to ask more questions, please ask the worker who is assisting you or, should you wish to update your personal information, please contact the relevant department.

We will be able to assist with general queries regarding this information.

Contact us

Email the information governance team

Information Governance Team
London Borough of Hounslow
Legal Services
Civic Centre
Lampton Road
Hounslow
TW3 4DN