Anti-social behaviour and nuisance

Domestic violence

Domestic violence is violence within the household. It is an abuse of power which includes:

  • threats of violence
  • actual violence
  • sexual violence
  • emotional cruelty
  • psychological and mental abuse
  • stalking.

All councils have a statutory duty under current legislation to assist persons fleeing domestic violence. In an emergency you can seek shelter in a refuge or Hounslow Housing can arrange temporary accommodation for you while we get more information.  This may be followed by permanent accommodation.

Report Domestic Violence - Hounslow Housing

How to contact us
You can contact us in the following ways: 
You can make an online enquiry by using our enquiry form
Email 
Telephone: 0208 583 4000
In person at your local area office
Phone: 020 8583 4000 from 8am to 6pm Monday to Friday
Visit: If you would like to make an enquiry in person, visit your local housing office

Police
Emergency telephone: 999
Non-emergencies telephone: 101
Report online at online.met.police.uk

Always call 999 if you or someone else is in immediate danger.

Support

Hounslow Domestic and Sexual Violence Outreach Service

Provides free and confidential advice and support to anyone affected by domestic and sexual violence living in the London Borough of Hounslow. This can include Forced Marriage, so called “Honour” Based Violence, Stalking and Harassment.

Call the Independent Domestic Violence Advisors on 020 8247 6163 or the Independent Sexual Violence Advisor on 020 8247 6163 or 07775 540 642, in confidence, to discuss your options and practical ways to stay safe. Lines open Monday to Friday 8am to 4pm.

National Domestic Violence Helpline

For 24/7 confidential support and information call 0808 2000 247
website: National Domestic Violence website
email: helpline@womensaid.org.uk

The helpline is answered by fully trained female helpline support workers and volunteers who will answer your call in confidence. All calls to the helpline are free from mobiles and landlines.

NSPCC

If you're worried about a child, even if you're unsure, contact NSPCC 24/7 for help, advice and support on 0808 800 5000.

Victim Support

Victim Support can help you if you have experienced domestic violence. Their services are confidential and free. They can help you regardless of whether you’ve told the police or anyone else about the abuse.

Call Supportline for free on 0808 168 9111 (open Monday to Friday 8pm-8am and 24 hours on the weekend).

If English is not your first language and you would like some support, call Supportline and let them know which language you speak. They will call you back with an interpreter as soon as possible.