Business rates

Independent advice for business rates

The government has sent up an independent practical advice website for businesses at Business Link which includes details regarding business rates.

Subjects covered are:

  • Introduction
  • Business premises
  • Working from home
  • How business rates are calculated
  • Paying business rates
  • Requesting re-assessment of business rates
  • Going to Appeal
  • Rating Advisors

Ratepayers do not have to be represented in discussions about their rateable value or their rates bill. Appeals against rateable value can be made free of charge.

However, ratepayers who do wish to be represented should be aware that members of the Royal Institute of Chartered Surveyors (RICS) website and the Institute of Revenues Rating and Valuation (IRRV) – website are qualified and are regulated by rules of professional conduct designed to protect the public from misconduct.

Before you employ a rating advisor, you should check that they have the necessary knowledge and expertise, as well as appropriate indemnity insurance. Take great care and, if necessary, seek further advice before entering into a contract.


Business rates section
London Borough of Hounslow
PO Box 185

Telephone: 020 8583 5708

Email the business rates team

External links

Business rates - GOV.UK

Valuation Office Agency

Business rates - appeals

Valuation Tribunal

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