Renew your library items

There are three ways to renew your items:

  • In person - bring your library card and the item (or a note of the item details) to the library.
  • By telephone - tell us your library card number or the barcode number(s) of the items you wish to renew.  Library telephone numbers are found here.
  • Online - go to the online catalogue - Log on to 'Borrower Information' by entering your library card number and PIN.

If you have forgotten your PIN number please email us for a new one.

Note: Please be aware that if the fines on your card reach over £2.50 you will be unable to renew your items online or by telephone until the fine is paid. In this instance, please visit the library to pay your fine and renew if possible.

Borrow, renew and reserve items
What can I Borrow?                       

Adults 18+ up to 25 items                Loan period 

Books and audios books*                             3 weeks
CDs*                                                             2 weeks 
DVDs*                                                           1 week 

Young adults 12-17 up to 25 items  Loan period 

Books and audio books*                               3 weeks 
Ds*                                                                2 weeks
DVDs*                                                           1 week 

Children 0-12 up to 6 items              Loan period 

Children’s books and audio books                 3 weeks 

*A charge is applicable to these items; however free audio-visual loans are available to those with a visual impairment. Visit the Fees & Charges page for up to date charges. 

How to request, reserve and renew items 

You may request items from another library in the borough free of charge. You can reserve and renew your items in person at any library, by telephone or by using the online library catalogue at hounslowlibraries.org

Our online catalogue enables you to search our entire library collection. To help you manage the items you have borrowed we give all library members their own online account. Your online account shows you what items you have on loan, when they are due on how to change your PIN. You will need your card number and PIN to access your online account. 

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