CarePlace is a free online information and advice directory managed by the London Borough of Hounslow in partnership with 18 other London boroughs covering council services, voluntary organisations, local providers and support groups. Available 24/7 it offers support to Hounslow residents across many areas including adult social care, housing, money management, employment, education, leisure, health and wellbeing.

CarePlace can help with issues large and small, from finding the right care for an elderly relative who can no longer live safely at home, to finding support for a long-term health condition, benefit or debt advice or information on arranging a garden waste collection. You can search CarePlace for NHS Choices content for regularly updated information on individual health conditions, answers to common health questions and lifestyle advice.

Visit the CarePlace website

How to use - CarePlace

You can search CarePlace by typing your search term into the orange search box. Results are listed by ‘distance’ or ‘relevance’ and are divided into ‘services’ and ‘information’. You can switch between the two at any time by clicking the tabs.

There is an advanced search tool to narrow results even further. If you need help with the search function, a short video is available on the Affinityworks website.

If you do not find what you are looking for on CarePlace, please let us know. You can use the feedback button on the site or email the team directly at

Other organisations and service providers

If you are a service provider, charity or support organisation operating in Hounslow, you can add your profile to CarePlace free of charge.

Simply register with CarePlace to start or if you need assistance, email:

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