On this page you will find information about the emergency support at night, weekends and bank holidays available to you.
If you need to speak to someone about a social care matter, we recommend that you call us between 9am to 5pm, Monday to Friday, for the best possible support.
Out of hours support
But if it's an emergency that can't wait, we have an out of hours service you can call. To use the out of hours service, please call us from 6pm.
Telephone: 020 8583 2222.
You can either leave a message, or speak to an operator will take your details and share your details with an emergency duty social worker. They'll assess your situation and get back to you if necessary.