Multiple engagement methods were put in place to encourage the greatest response rate possible. 4 providers did not respond to any communication across both cohorts. These tended to be providers not commissioned by Hounslow and supporting the self-funder market exclusively.
Providers were initially asked to submit through the Care Home IESE / Care Cubed Tool during the week commencing 23rd May 2022. Care homes submitted the data in June, July, August and the final submission was received in September and included in the data analysis.