Report a safety concern in a high-rise building

You can report a safety concern in one of our high-rise residential buildings.

A high-rise is 18 metres or seven storeys high. There are currently 27 high-rises in Hounslow.

You can also read more information about how we're keeping council homes and high-rises safe.

Instead of reporting a safety concern in a high-rise

You may wish to:

What you can tell us about:

  • fire issues
  • an unsafe front door
  • an unsafe communal door
  • a structural concern

Making your report

For urgent or dangerous situations, contact customer services.

For anything else, make your report online.

We will aim to take action on your report within five working days.

Report a safety concern in a high-rise

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