Accommodation support
We provide housing advice and support to people living in the borough.
Please do not contact us if you are living in Home Office accommodation and still waiting for a decision on your asylum claim.
- Phone (Monday to Friday, 9am to 5pm): 020 8583 3942
- Out of hours: 020 8583 2222
- Email: myindependence@hounslow.gov.uk
Read our housing guidance for more information.
If you have no recourse to public funds, see this information to findout what support might be available.
Other organisations offering support
StreetLink – help for people sleeping rough
StreetLink connects people sleeping rough in England and Wales with local support services. You can use the service to get help for yourself or to refer someone you are concerned about.
You can make a referral through the app or the website.
- Website: TheStreetLink
- Phone: 0300 500 0914
Centrepoint – support for young people (16 to 25)
Centrepoint is a homelessness charity supporting young people who are homeless or on a low income and need help with independent living. You can call the helpline for advice and support.
- Helpline (Monday to Friday, 9am to 5pm): 0808 800 0661
- Website: Visit Centrepoint
Refugees at Home – hosting scheme
Refugees at Home may be able to arrange short-term accommodation with a volunteer host, if you meet their criteria.
- To self-refer, see the guest application guide
- Email: info@refugeesathome.org
- Website: Refugees at home
