Penalty charge notices (PCN) FAQs

I was visiting a resident who lives within a School Streets scheme, and have received a PCN as a result, what do I do?

Residents who live within a School Streets scheme (located around schools and signed ‘no motor vehicles’ during school pick up or drop off times) are entitled to receive visitors during the hours of the scheme. Residents should register their visitors prior to the visit using the online form located here Register for a School Street exemption. We do however understand that sometimes visitors may turn up unannounced, in which case residents will have until lunch time on the following day to register the vehicle in question.

On rare occasions there may be times where it is too late to stop the PCN from being issued, in which case representations should be made as per the instructions on the PCN, and should include something in writing from the resident confirming the visit, and providing proof of address dated within the last three months (eg utility/council tax bill). This will enable us to cancel the PCN.  

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