Business and Licensing
Council tax and benefits
- Pay your council tax online - 7 digit account number
- Pay your council tax online - 10 digit account number
- Pay back your benefit overpayment
Housing – rent, tenants and landlords
Recycling and waste
Parking and other fines (enforcement)
- Pay for your fixed penalty notice for fly-tipping
- Pay your PCN (Penalty Charge Notice)
- Pay for your fixed penalty notice for noise
- Pay for your fixed penalty notice for COVID 19 (anti-social behaviour)
Planning and building
- Pay your street naming and numbering fees
- Pay your service charges
- Pay your building control fees
- Pay your planning fees
Contact us
Please note that our telephone lines can get very busy at peak times.
Our opening hours:
- Monday to Thursday 9am - 5pm
- Friday : 9am - 4.45pm
Environment, Street services and Planning - 020 8583 5555
Parking - 020 8583 2000 (This is an automated payment service, Note all appeals against tickets must be made online. We do not discuss parking tickets by telephone)
Housing & Council Tax Benefit, Council Tax - 020 8583 4242
Business Rates - 020 8583 5708
Housing Repairs & Tenancy issues including emergency repairs - 020 8583 4000
All other enquiries - 020 8583 2000
