Volunteer as an Estate Improvement Monitor

Being an Estate Improvement Monitor is part of the Council’s ambition to put residents at the heart of service improvement; creating cleaner, well-maintained, and safe estates and neighbourhoods where residents are proud to live and play their part in their local community.


Being an Estate Improvement Monitor involves

  • Monitoring the quality of maintenance of estates by carrying out spot checks on identified issues such as Grounds Maintenance, Caretaking e.g. communal areas
  • Identifying areas for improvement (including potential health and safety issues, hazards and fire risks).



  • Full training and support to undertake the role
  • £25 Thank you LOVE2Shop vouchers after each inspection.


Areas for spot checks

Depending on the priorities for the specific area, spot checks may include:

  • Grounds Maintenance such as grass cutting, weeding, flower/shrub areas, trees: pruning, safety – foliage & root problems, hedges trimmed 
  • Caretaking such as cleanliness: stairs, landings, entrances/door entry, lifts, graffiti, up to date cleaning completion sheets in blocks, check notice boards up to date, play areas (Cleanliness, condition of play equipment, surfaces, and fencing), litter picking, bin rooms, bulk refuse and graffiti, signs, numberings, notice boards 
  • Fire Risks such fire doors in place and closing mechanisms checked. Fire extinguishers in place. Reporting any identified fire risks. to the Engagement Officer who will forward to the relevant EIO. 

Other issues such as dog fouling, bird feeding, fly tipping.



  • You will need to attend a training session which maybe a combination of face to face and online/virtual. Training will require no more than ONE day commitment.
  • Estate Improvement Monitors inspections take place once every other month. during a particular week on a date and time of your choice. A six monthly schedule will be sent to you in advance.
  • You will need to be able to make a commitment of up to 2 hours during the week of inspection.
  • You may choose to undertake inspections 3 times or 6 times a year (depending on your own availability)
  • Estate Improvement Monitors will be able to choose the neighbourhood they wish to monitor from a list of provided areas on “a first come, first served basis”. These areas are to be selected every six months in advance. 


Health & Safety

Your safety is important to us.

Each Estate Improvement Monitor will be allocated

  • a Linkline alarm which must always be carried with them. The devices must be charged and tested prior to the inspection
  • a yellow high-visibility jacket
  • an ID badge.


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