Housing register and allocations policy

Applying to join the Housing Register

To make an application to join the Housing Register you need to complete a Pre-Qualification Questionnaire.  Following the satisfactory completion of the pre-qualification questionnaire, you will receive a link to complete the main application.  You will have 14 days to complete the main application.  You will need full names and dates of birth of all the people you are including on your application.  You will also need the following information:

  • National Insurance Numbers for you and any people included on your application who are 16 and over; and
  • Current and previous address details (including postcodes, landlord details and dates) for the last 7 years; and
  • Full details of any employment (including employers name and address), income, benefits and savings you, and those included on your application, have; and
  • Details of any medical conditions or disabilities, including details of all prescribed medication, along with details of your GP and anyone else you receive treatment from.

Please note, following the successful completion of your application, you will be requested to provide supporting documents to confirm the information you have given.  This includes proof of identity for everyone included on your application, proof of your residence in Hounslow and proof of income. Once we have received your completed application and all supporting information, we will contact you in approximately 28 days to tell you the outcome of our assessment. We will tell you whether your application has been accepted onto the Housing Register and the Band your application is in.

If you are a new customer applying for the housing register