Contacting Hounslow Council

Online

The most efficient way of contacting us is online, 

You can pay for a service, report a problem, apply for a service all online here on our website, or use maps to find out what’s happening in your local area.

General enquiry online form

Email

Please use the links below to email the service required:

If your enquiry is not covered by any of the above then please email Customer enquiries

Telephone

Please note that our telephone lines can get very busy at peak times.

Our opening hours:

  • Monday to Thursday 9am - 5pm
  • Friday : 9am - 4.45pm

Environment, Street services and Planning - 020 8583 5555

Parking - 020 8583 2000 (This is an automated payment service, Note all appeals against tickets must be made online. We do not discuss parking tickets by telephone)

Housing & Council Tax Benefit, Council Tax and Business Rates - 020 8583 4242

Housing Repairs & Tenancy issues including emergency repairs - 020 8583 4000

All other enquiries - 020 8583 2000

Our address

London Borough of Hounslow
Civic Centre
Lampton Road
Hounslow
TW3 4DN