Linkline

With free installation for the basic service and a weekly fee of £3.57 per week Linkline is a quick response telephone service that lets you tell someone when you need help.

Staffed all day everyday (24/7/365) to give you peace of mind to live independently - knowing you can call when you need to and that help is at hand.

How does it work?

Each customer is given a small base unit with a trigger button and an accompanying pendant that can be triggered from anywhere in your home.

Once a call is received our staff will be able to speak to you and decide what action to take, whether that’s calling an ambulance, the police, or your GP.

If you are unable to speak a member of staff we will have your information on-screen and will contact your nominated key holders, such as family or friends as necessary, and ask them to visit you.

To connect to Linkline you will need: a telephone; a telephone point; a 13 amp socket close-by, as well as two key-holders. If you have a problem providing a key-holder you may be able to use a ‘key safe’ and you can discuss this with us when you apply.

Josie and Fred – Episode one

Fred’s wife, daughter and a Linkline employee work together to convince him that wearing the Linkline Pendant isn’t a fashion accessory, but a valuable aid in keeping him – and his wife – safe.

Josie and Fred – Episode two

The Linkline team rally round when Fred has a fall, and are rewarded with Amaretti biscuits…

Linkline products

To find out more about available products that can help you or a loved one live independently then why not take a look at this video. Linkline has proudly served the residents of Hounslow for 30 years and we look forward to serving you for 30 more.

Assisted Lifting Service 

Find out more how this service can help you.

Who can apply?

If you feel you want the security and peace of mind the service offers, for example if you are older, have disabilities or feel threatened or vulnerable because of previous incidents of domestic violence or racial harassment, contact us for a discussion on 0300 013 4735.

How much does it cost?

The current charge for the basic Linkline is £3.57 per week, usually with free installation, but you can opt in to more services, which we can explain to you if you call us.

For further information, contact us (7 days a week, 365 days a year)

Email

Telephone: now 0300 013 4735

Out of hours emergencies 

Linkline on now 0300 013 4735

Email address: linkline@hounslow.gov.uk

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