Business rates

Business rate relief

Find out if you qualify for business rate relief

Download and complete any of the applications listed below

Small business rate relief

As a small business you may be eligible for a reduction in your business rates.

Find out about small business rates on the government website.

Customers have received a letter asking them to complete a review form for their small business rates relief. This is an annual process.

Complete your small business rates review

Empty buildings

You don’t pay business rates on empty properties for the first three months (his can be extended). After then, unless exempt you will have to start paying business rates.


You don’t have to pay for business rates on buildings used for

  • training and supporting disabled people
  • religious buildings and church halls

Find out more about business rates exemptions on the government website

If you think your building qualifies, you can apply for exemption here

Charities and sports clubs

You can get an 80% rate relief if you’re

  • a registered charity
  • a registered amateur sports club (if your club is mainly for charitable purposes)

Relief is not automatic and will be decided on a case by case basis.

Do you need to provide additional evidence in support of a claim or query?

Upload your evidence here and we can deal with your information faster and can make any changes to your account sooner.   

If you don’t have a PC, don’t worry, you can access a PC or the internet, by using the free access PCs at any Hounslow library, or in our main customer service centre at the Hounslow House, 7 Bath Road Hounslow . Staff are also on hand to help.

Upload your evidence

Contact us

Business rate section

Telephone: 020 8583 5708

Email the business rates team 


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