Housing repairs

Non emergency repairs

Reporting your repairs

You can report a repair to us by using one of the following methods:

Report a non emergency repair

or by Email

or Telephone 020 8583 4000 (between 8am to 6pm Monday to Friday)

Select option 1 for all your repair enquiries.

We will keep the structure of your home in a reasonable state of repair and proper working order.

You must not neglect or damage your home.

You are responsible for keeping your home well-decorated and reporting any issues to us, but you have to arrange some repairs yourself.