Pay your service charge or ground rentUpdate your contact detailsOur service standard Scroll First-tier Tribunal application About our First-tier Tribunal application for the right to bulk purchase energy for leasehold properties without consultation. Read about the First-tier Tribunal application Your rights and responsibilities Understand your rights and responsibilities as a leaseholder of a council property. Service charges and ground rent What your service charge covers, how we calculate it and how and when you pay. Repairs Find out who is responsible for making repairs to your leasehold property. Major works How we decide upon and arrange major works to council blocks and your options for paying for them. Request a management pack How to request a management pack from us if you are selling or remortgaging your property. Subletting your property About subletting your leasehold property and informing us about it. Making alterations to your home Find out about getting consent from us to make alterations to the structure or installations in your home. Extending your lease About your rights to extend your lease and the process for doing so. Applying for freehold How leaseholders can get together and apply for a property freehold through collective enfranchisement. Fire safety About staying safe in your home and what we do to keep council buildings safe. Buildings insurance Information about the buildings insurance policy we provide to leaseholders and is paid for in your service charge. Apply for a door fob Apply for an additional or replacement door fob for your leasehold property. Rent a garage How to apply to rent a council garage.