Council leaseholders

When you buy a flat or maisonette from the council it is sold to you with a long lease and you become a leaseholder.

The lease is a legal contract between you and the Council, giving you ownership of the property for a fixed period of time. In this and all legal documents you will be referred to as the tenant. GOV.UK offer a comprehensive guide for leaseholders.

View the council leaseholder policy and major works repayments guides

Your rights and responsibilities

Your lease will set out your rights and responsibilities as a leaseholder.

Leases may vary in certain details but the following are standard:

Your rights

You have the right to:

be fully consulted about building work, long-term agreements, major works and charges or anything that may affect your property (Landlord and Tenant Act 1985, Commonhold and Leasehold Reform Act 2002)
claim a service charge loan (conditions apply) during the first 10 years of becoming a leaseholder after completing your Right to Buy purchase
seek advice, dispute an issue or challenge service charges at the First Tier Tribunal (Property-Chamber).

Your responsibilities

As a leaseholder it is your responsibility to:

pay service charges and ground rent on time
keep the internal parts of your property in a good condition
seek our permission before carrying out any structural alterations or improvements to your property
seek our permission before sub-letting the property
not cause nuisance or annoy your neighbours or other people living close by
give the Council and its operatives access to your property for us to carry out necessary work (for example, if we need to carry out work in a loft)
not breach the buildings insurance policy.

You can find more information for leaseholders on GOV.UK or the First Tier Tribunal (Property-Chamber).

Leasehold services

This team provides help and advice to leaseholders across the borough via:

You can contact us in the following ways:

email - we will respond within 10 working days.
telephone: 020 8583 3787 - Monday to Friday 9am-5pm.

Council leaseholders