Violence Against Women and Girls and Domestic Abuse

Local Services for Domestic Abuse Support

Hounslow Domestic & Sexual Violence Outreach Service

Provides free and confidential advice and support to anyone affected by domestic and sexual violence living in the London Borough of Hounslow. This can include Forced Marriage, so called “Honour” Based Violence, Stalking and Harassment.

If you would like to talk to someone you can call

07810 031 780 in confidence, to discuss your options and practical ways to stay safe.

Email address:

Open Monday to Friday 9am to 5pm.

Hounslow One Stop Shop





The One Stop Shop provides free, confidential, support and advice for anyone living in Hounslow experiencing domestic and sexual violence or other forms of Violence Against Women and Girls.

If you need free, confidential advice or information, you can contact the Hounslow One Stop Shop on 07810 031 780 (Monday to Friday 9-5pm) or you can attend in person at the Hounslow One Stop Shop. The address is:

The Arts Centre
1st floor
Treaty Shopping Centre

No appointment needed.

Open every Wednesday from 10am - 12pm.

The following advice and information can be obtained for the following:

  • Advocacy, advice and safety & options from Domestic Violence specialists
  • Support for children
  • Family law protection orders
  • Immigration law
  • Benefits
  • Housing
  • Covid advice
  • Employment and much more.

National Domestic Abuse Helpline

Call 0808 2000 247 - 24 hours Monday to Sunday.

For 24/7 confidential support and information you can call 0808 2000 247 or contact the helpline online.

The helpline is answered by fully trained female helpline support workers and volunteers who will answer your call in confidence.

The helpline can provide you with safety planning, information, advice, support and refuge options. All calls to the helpline are free from mobiles and landlines.


Southall Black Sisters

Provides free, confidential information advice and support to Black, Asian and Minority Ethnic women experiencing domestic abuse and other forms of Violence Against Women and Girls. They can be contacted between Monday to Friday 9am to 5pm via phone on 020 8571 9595 email them at or through their online contact form.

Eastern European IDVA

Eastern European IDVA Service, run by Refuge, provides confidential, non-judgmental support to Eastern European women and their children living in Hounslow who are experiencing domestic violence. This is a specialist outreach service staffed by multi-lingual expert practitioners, for Eastern European women and children.

Call 07725 245 777 Monday to Friday 10-5pm.


Women & Girls Network

Offers advice and advocacy services as well as counselling and group work. For more information, contact 0808 801 0660.

Monday to Friday 10am- 4pm

Wednesday evenings from 6pm-9pm.

Asian Women’s Resource Centre

Harmful Practice Helpline: Freephone 0808 169 4455

Specialist helpline for women experiencing harmful practices and domestic abuse

Advocacy and support service for professionals.

Lines open 10am - 5pm, from Monday to Friday.


SFIDA is a community organisation working with women, young people, and families in West London.

SFIDA run a range of advice and support services for community members. We can provide help in the following areas:

  • college and job applications
  • citizenship
  • access to healthcare and counselling
  • welfare and access to housing
  • language support
  • advocacy around domestic abuse and modern day slavery and trafficking

For more information you can access the SFIDA website.


Call :  07307191354

National LGBT Domestic Abuse Helpline

Run by Galop the helpline is available on from Monday to Friday from 10am to 5pm. On Wednesday and Thursday the helpline is open in the evenings until 8pm.

To speak with someone on the National LGBT Domestic Abuse Helpline you can call 0800 999 5428 or you can contact them online.

Galop also run the London LGBT+ Advice Line which is open from Monday to Friday 10am – 12:30pm, 1:30pm to 4pm. You can call the London advice line on 020 7704 2040.

EACH counselling and support

EACH provides support via Ascent. Ascent provides a service for those affected by domestic and sexual abuse in London.

Services offered include:

  • Confidential counselling and support service in safe locations
  • One-to-one counselling (up to 21 sessions) in Gujarati, Hindi, Punjabi, Urdu, Pashto and English. Group sessions are only available to in Ealing and Merton.
  • Help with safety planning and self-care.
  • Support to facilitate positive changes
  • Build skills to enhance self-care.
  • Group support to build confidence, skills and self-esteem.
  • Information and advice
  • Signposting and referrals to relevant agencies that can help.

To be referred contact is via email on  or call 0208 577 6059.


Domestic Abuse Support Line

Call us: 0333 1881 505

  • Women can access our services through self-referral or agency-referral
  • We provide free and confidential advice, support, guidance and counselling. 
  • Our trained bilingual staff and volunteers provide one-to-one support and information.

Visit the SheWise website for more information.

Victim Support

Victim Support can help you if you have experienced domestic violence. Their services are confidential and free. They can help you regardless of whether you’ve told the police or anyone else about the abuse.

Call Supportline for free on 0808 168 9111 (open Monday to Friday 8pm-8am and 24 hours on the weekend).

If English is not your first language and you would like some support, call Supportline and let them know which language you speak. They will call you back with an interpreter as soon as possible.

Men’s Advice Line

The Men’s Advice Line Advisors at Respect are specially trained to offer emotional support, as well as the practical advice and information. The free phoneline is open on Monday and Wednesday, 9am to 8pm and Tuesday, Thursday and Friday from 9am to 5pm. You can contact them on 0808 8 010 327.

Respect also run a phoneline for people using abuse in their relationship and hurting the ones they love. Their phoneline is Monday to Friday 9am to 5pm - 0808 8 024 040. 


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