Making Hounslow safe

What can I expect once a community trigger is reported?

Once you have asked for a Community Trigger, the Community Safety Team will initially assess your application to check that the community trigger threshold has been met. If the threshold hasn’t been met then a member of the Community Safety Team will contact you to let you know and advise of what action you can take.

If the threshold has been met then the Community Safety Team will contact you to let you know as well as arrange a review panel meeting with the agencies involved where they will be required to provide details of your complaints and actions that they have considered and taken. The group will review how the agencies have responded and make recommendations on how the problem can be resolved. If the Panel decide that the agencies involved in your case took all action that could be taken they can agree that “no further action” will be taken.

A response will be sent to you by the appointed lead agency, explaining the decision of the Review panel meeting.

If you are not satisfied with the response during the community trigger process, you can request a further review from the Chair of the Partnership or the Lead Member for Community Safety.

In the event of any further incident(s) occurring, please call the police non-emergency 101 reporting line. If there is an immediate threat to your personal safety please call the police on 999. 

I don't meet the Trigger criteria, what do I do now?

If this is the first time you are reporting an issue or concern about anti social behaviour you can report it by:

  • Contacting us at or call 020 8583 2503
  • Contacting Hounslow Borough Police on 101
  • Reporting directly to your housing office or housing association if you are a tenant of a social landlord
  • Contacting Hounslow Clinical Commissioning group- for more information please visit the Hounslow Clinical Commissioning Group website

Remember if an emergency always call 999.

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