Blue Badge and disabled parking bays

Blue Badge parking

The Council are pleased to notify all our existing and new customers that we have entered into a new contract for the provision of the Blue Badge application assessments with a new service provider on 2nd August 2023. All applications including those submitted before this date have now been escalated and are being processed. 

You will be notified in writing once your application has been considered to either:

  • Explain the outcome of your application or 
  • Advise how to make payment for the Blue Badge or
  • Request further information to enable your application to be processed further or
  • Arrange a face-to-face appointment.

Thank you for your patience.


If you have mobility issues or you’re visually impaired, you may be eligible for a Blue Badge parking permit. With a blue badge you can park closer to your destination and in some circumstances you can enjoy free parking and sometimes stop on double yellow lines.

Blue Badge application costs £10. The government has a tool that will show you if you qualify for a blue Badge.

Applying for a Blue Badge

You automatically qualify for a Blue Badge if you are over 2 years old and at least one of the following applies:

  • you receive the higher rate of the mobility component of the Disability Living Allowance (DLA)
  • you receive a Personal Independence Payment (PIP) because you can’t walk more than 50 metres (a score of 8 points or more under the ‘moving around’ activity of the mobility component)
  • you are registered blind (severely sight impaired)
  • you receive a War Pensioner’s Mobility Supplement
  • you have received a lump sum benefit within tariff levels 1-8 of the Armed Forces and Reserve Forces (Compensation) Scheme and have been certified as having a permanent and substantial disability which causes inability to walk or very considerable difficulty in walking
  • you receive the mobility component of PIP and have obtained 10 points specifically for descriptor E under the ‘planning and following journeys’ activity, on the grounds that you are unable to undertake any journey because it would cause you overwhelming psychological distress

You may be eligible for a badge if one or more of the following applies:

  • you cannot walk at all
  • you cannot walk without help from someone else or using mobility aids
  • you find walking very difficult due to pain, breathlessness or the time it takes
  • walking is dangerous to your health and safety
  • you have a terminal illness, which means you cannot walk or find walking very difficult and have a DS1500 form
  • you have a severe disability in both arms and drive regularly, but cannot operate pay-and-display parking machines
  • you have a child under the age of 3 with a medical condition that means the child always needs to be accompanied by bulky medical equipment
  • you have a child under the age of 3 with a medical condition that means the child must always be kept near a vehicle in case they need emergency medical treatment
  • you are constantly a significant risk to yourself or others near vehicles, in traffic or car parks
  • you struggle severely to plan or follow a journey
  • you find it difficult or impossible to control your actions and lack awareness of the impact you could have on others
  • you regularly have intense and overwhelming responses to situations causing temporary loss of behavioural control
  • you frequently become extremely anxious or fearful of public/open spaces

Please be advised that the application process can take between 10/12 weeks to complete depending on whether an assessment needs to be carried out

Where you can park with a Blue Badge in Hounslow

  • on-street pay to park bays
  • disabled bays (except those designated for specific disabled permit holders)
  • on-street resident permit/ shared use bays
  • all Hounslow Council managed car parks in pay to park or disabled bays
  • up to three hours on single or double yellow lines (except where there are yellow kerb stripes)
  • Blue badge holders can park for a maximum of three hours on a single or double yellow line if there is no prohibition on loading/unloading and the vehicle is not deemed to be causing an obstruction (please refer to The Blue Badge scheme: rights and responsibilities in England, a leaflet produced by the Department for Transport).  
  • In the London Borough of Hounslow Controlled Parking Zones (CPZ) blue badge holders may park in resident parking bays, shared use or pay & display/pay by phone bays free of charge and for unlimited periods. They may also park in any of the Council’s off-street, car parks free of charge. When parking in any of the above locations your disabled blue badge must be displayed in the vehicle.

Congestion charge

If you have a Blue Badge, you can register for a 100% congestion charge discount.

Blue Badge fraud

It’s a criminal offence to misuse a Blue Badge. So if you see this happening, please contact us immediately giving us their number plate and badge number if you can. Telephone: 0800 328 6453.

Apply for a Blue Badge

Download and view Blue Badge documents

Please ensure you attach all supporting documents along with your application form at the time of submission.

Apply for a Blue Badge online

Please ensure you attach all supporting documents along with your application form at the time of submission.

Report a parking offence

Telephone 020 8290 8301  (option 7) 

  • Monday to Friday 7.00am - 1pm 
  • Saturday 9am - 1pm 

If you wish to specifically report the misuse of a Blue Badge or Blue Badge bay, please email us

Blue Badge lost/stolen form

If your Blue Badge has been lost or stolen, please complete the form.

Contact us

To return your application or for any other enquiries. 

Concessionary Travel Unit
London Borough of Hounslow
Hounslow House
7 Bath Road

Telephone: 020 8583 3073

Email the Blue Badge team 

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