Protecting people more at risk from coronavirus

Important update - Wednesday 17 February 2021

The Government has announced that more people, who may be at increased risk of being seriously unwell from COVID-19, will need to shield for six weeks (until 31 March, 2021) to protect themselves from the virus. This decision is based on new technology which has developed the criteria for identifying who is at most risk.

What this means for residents in Hounslow

Approximately 7,200 people in Hounslow will be affected.

If you have been identified as being at increased risk, you will:

  • Receive a text message from NHS England (if mobile known to NHS) informing you in the next few days, followed by a letter to all affected in the post from NHS England by early next week
  • Receive a follow-up text message from Hounslow Council advising you of support we can offer you. We will also write to you next week to inform you and provide more details of sources of support
  • Be prioritised for a COVID-19 Vaccination (if you have not already been vaccinated) and you will be contacted by the NHS when it is your turn
  • Need to follow existing shielding guidance:

If you are already shielding, we will write to you next week to advise you to continue shielding until 31 March 2021, and the continued support available.

Sources of support


Hounslow, and the rest of the country, is under national lockdown restrictions


Stay home protect the NHS, save lives

If you have any of the health conditions outlined below, you may be clinically vulnerable, meaning you could be at higher risk of severe illness from coronavirus.

You must not leave home, or be outside of your home except where necessary.

Consider shopping for essentials or going to the pharmacy at quieter times of the day. You must wear a face covering in all shops unless you are exempt. You might also want to ask friends, family or volunteers to collect medicines for you.

Clinically vulnerable people are those who are:

  • Aged 70 or older (regardless of medical conditions)
  • Under 70 with an underlying health condition listed below (that is, anyone instructed to get a flu jab each year on medical grounds):
  • Chronic (long-term) mild to moderate respiratory diseases, such as asthma, chronic obstructive pulmonary disease (COPD), emphysema or bronchitis
  • Chronic heart disease, such as heart failure
  • Chronic kidney disease
  • Chronic liver disease, such as hepatitis
  • Chronic neurological conditions, such as Parkinson’s disease, motor neurone disease, multiple sclerosis (MS), or cerebral palsy and diabetes
  • A weakened immune system as the result of certain conditions or medicines they are taking (such as steroid tablets)
  • Being seriously overweight (a body mass index (BMI) of 40 or above)
  • Pregnant women.

There is a further group of people who are defined, also on medical grounds, as clinically extremely vulnerable to coronavirus – that is, people with specific serious health conditions.

If you are clinically extremely vulnerable you should only go out for medical appointments, exercise or if it is essential. You should not attend work.

For guidance on protecting people who are clinically extremely vulnerable from COVID-19 visit the Government website

Community Hub

The Community Hub plays a vital role in supporting thousands of residents across the borough during lockdown and beyond. 

If you or someone you know needs urgent support, please contact 020 7084 9697 or email -  

More information

Get support if you’re clinically extremely vulnerable to coronavirus

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