Improving quality of life to reduce the need for care and hospital admissions, while making sure there is high quality care and support for those who need it. Keeping vulnerable adults safe.
Advice and information for people looking for care services has been improved including through the CarePlace website.
Services and support for people with learning disabilities and dementia, and their carers, have been improved.
Support for elderly, isolated and vulnerable residents has been improved by a new integrated service that has introduced a home care service and also achieved 46% savings.
Strengthened safeguards have helped vulnerable people to continue living in their own homes.
36 apartments for older and disabled people have opened in Isleworth.
94 apartments in Feltham with facilities for people with dementia and learning disabilities are planned.
People have been given greater choice and control over the care services they receive. More than 1,000 residents now get direct payments.
A new community recovery service provides rehabilitation and reablement support to older people and people with physical disabilities.
94% of care and support service users said they feel safe.
89% of people are satisfied with their care and support.