Community Support Hub to protect most vulnerable

Hounslow Council has launched its Community Support Hub to ensure vulnerable residents get the support and supplies they need throughout the coronavirus pandemic.

Published: Saturday, 28th March 2020

Image of Cllr Steve Curran packing food at the borough's community hub.

The priority of the Hub for now is to protect the most isolated and vulnerable individuals identified and contacted by the NHS to be ‘shielded’.

These residents have serious long-term health conditions and it’s vital we ensure there are support networks in place so they’re looked after. The Hub, which started operating on Thursday, is also there for anyone else vulnerable and isolated who may not have been contacted by the NHS.    

The Council will be working with voluntary and community partners, businesses and local volunteers to make sure these people are kept well and safe, receiving food, medical supplies and other support as required. It is being sent details of those who need ‘shielding’ and is reaching out to them directly. 

Cllr Steve Curran, Leader of Hounslow Council, said: “We know there are many people in Hounslow who want to help in the effort to support our most vulnerable residents as we try to manage the spread of coronavirus. We’re so inspired by the offers of help that we received. Everyone in this borough is going above and beyond to help your neighbour, your family, and your friend. 

“The Hounslow Community Support Hub is here to harness that fantastic community spirit, connect people with each other and ensure food, medical supplies and other support reaches those most in need. 

“For now, the Hub will be focusing on those with the most serious need; they are our priority, However, there is lots of support out there which can be accessed through the Council’s website.” 

For more information and to volunteer to help, please go to The Hub can be contacted on

General information on coronavirus, Council services, wider support and other ways to help is available on the Council’s ‘coronavirus advice’ web page 


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