Residents and shoppers across the borough received essential consumer advice from Hounslow Council’s Trading Standards team, as part of London Trading Standards week.
Published: Wednesday, 18th September 2019
From dodgy items to rogue traders, the team helped highlight the tell-tale signs of scams and dangerous goods at venues across the borough.
In 2018/19 Hounslow Trading Standards stopped more than16,000 unsafe products from entering the country. Almost 50,000 products without safety testing records were taken off the market.
The work of Hounslow Trading Standards isn’t limited to confiscating goods; the team also undertake a range of test purchases using young people to buy restricted goods such as cigarettes, alcohol and knives.
Councillor Katherine Dunne, lead member for communities at Hounslow Council said: “Consumer rights and awareness campaigns help keep residents safe and prevent them from become victims of scammers. Hounslow Trading Standards work tirelessly alongside our community safety team to make the borough safer for all.
“Doorstep callers and rogue traders can deceive even the savviest of people. As a rule of thumb, if it sounds too good to be true it probably is. Never feel pressurised to give out personal information or take up unplanned offers of work from unfamiliar traders.”
Trading Standards work alongside Citizens Advice. If you have a complaint or concern or question about a business or service visit www.citizensadvice.org.uk/consumer in the first instance.