Burst water main – Feltham

A burst water main on Raleigh Road, Feltham, which occurred early this morning (approximately 4am), is currently affecting a wide area in the TW13, TW14, TW15 and TW16 areas.

Published: Sunday, 4th August 2019

Image of Lampton Park

Earlier this afternoon, Affinity Water successfully repaired the burst water main on Raleigh Road and configured their network to restore water to most properties.

However, due to a secondary burst, their team remains on site carrying out further repairs. This burst should not have any impact on customers’ water supplies. 

While most homes will have access to a drinking water supply, this may be at a lower pressure due to the rezone in place. Due to lower pressure, some blocks of flats may also experience loss of supplies.

Should you experience any discoloured or cloudy water, which is not uncommon following a mains interruption, Affinity Water recommends you leave a mains fed tap running for approximately five to ten minutes. Discolouration of the water is caused by small particles of iron which are within the mains and disturbed during interruptions. 

Traffic restrictions remain in place in order to allow the repair of the secondary burst; we are working with Affinity Water to ensure that the road and footway is safe for all vehicle and pedestrian traffic, and that the road is reopened as soon as possible.

Updated 7.45pm


Affinity Water has now successfully managed to restore water supplies to the majority of the affected area.

However, customers located on Bedfont Road, Chertsey Road, Elvedon Road and Norbury Road are still currently without water supplies whilst the repairs are ongoing. 

Updated 2.20pm


Affinity Water has successfully isolated the burst water main on Raleigh Road and will adapt their network to restore water to the majority of customers. Bottled water is also being provided to those affected. Their Incident Support Manager and Incident Team are also on site to help residents.

The repair team is now on site and currently working alongside the fire brigade to pump water away from the area that needs to be excavated.

A road closure has been put in place to ensure the safety of commuters and the technicians.

Councillor Steve Curran, Leader of Hounslow Council, said:

“We have been working closely with Affinity Water and the London Fire Brigade to ensure the safety of residents in the area affected, and council officers have been on site since this morning to provide assistance. However, as Affinity Water has now isolated the leak, we hope that repairs can be made quickly and that the water supply can be restored as soon as possible.”

Updated 12.05pm


A burst water main on Raleigh Road, Feltham, which occurred early this morning (approximately 4am), is currently affecting a wide area in the TW13, TW14, TW15 and TW16 areas. A full list of the affected streets is available on the Affinity Water website, along with updates on the situation.

Affinity Water technicians are on site and are isolating the damaged section before repair work is carried out, and advising residents as necessary. Fire services are also attending.

No homes in the vicinity of the burst water main currently need to be evacuated, but council officers are also on site to assist residents who may have any concerns.

Road closures are in place and some bus routes have been affected.

Affinity Water is advising residents not to use any electrical appliances that require a water supply, for example washing machines or dishwashers, and to conserve water from storage tanks during the time their water supply is interrupted.

For residents who do still have a supply, they advise that you store some water for drinking, in case your water has to be switched off for a repair to be completed.

Published 11.40am

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