Missed recycling and waste collections

A special service to catch up with a small backlog of missed collections will be made on Saturday 5 November.

Published: Friday, 4th November 2016

Residents who are waiting for their recycling or waste to be collected will receive a Saturday collection.

A special service to catch up with a small backlog of missed collections from Thursday and Friday (3/4 November) will be made on Saturday 5 November. Residents whose collection has been missed are asked to leave their bin or recycling bags and boxes at the boundary of their property until Saturday evening.

Anyone who has not received a collection by Saturday evening should email recycling@hounslow.gov.uk with ‘Missed Saturday Collection’ in the subject header of their email. This will enable us to arrange a remedial collection by Monday evening, 7 November.

The delays have come about following a change in the waste collection contract from Suez to Recycle 360. Recycle 360 apologies to residents affected by a missed collection and will be making extra efforts to ensure no further delays occur as the contract progresses.