Substance misuse service opens its doors in Hounslow with a name change

Residents experiencing problems with any substances including alcohol, heroin, cocaine, cannabis and new psychoactive substances will be able to access support.

Published: Monday, 30th July 2018

Substance misuse service opens its doors
Residents experiencing problems with any substances including alcohol, heroin, cocaine, cannabis and new psychoactive substances will be able to access support.

Following a successful bid, as of Thursday 5 July 2018, Central and North West London, NHS Foundation Trust (CNWL), in partnership with Phoenix Futures, will begin providing drug and alcohol support services to people in Hounslow who are suffering from substance misuse.

The adult service funded by Hounslow Council, will be known as Addiction Recovery Community (ARC) Hounslow and will replace and build on the success of the current service I HEAR.  It will continue to offer a free and confidential service for adults who live, or are registered with a GP, in the borough.

ARC will work with people at any stage of their alcohol or drug difficulties to provide a single point of access to advice and treatment. The service will help people as well as their families and carers to break the cycle of addiction and misuse and to support them into recovery. 

Residents experiencing problems with any substances including alcohol, heroin, cocaine, cannabis and new psychoactive substances will be able to access support. In a welcoming and non-judgemental service, people will be helped to move forward through their issues, with an understanding that many turn to drink or drugs as a way of dealing with negative feelings, such as depression, stress, trauma or anxiety.

Services at ARC, will include;

  • Assessment and individual personal recovery plans

  • Advice and information on reducing harm

  • Needle exchange

  • Specialist psychosocial interventions

  • Specialist pharmacological treatments for help with drug and alcohol problems (to manage withdraw cravings)

  • Specialist detoxification programmes

  • One-to-one and group therapies aimed at understanding your problem, coming up with ways to deal with cravings and avoid repeating past mistakes

  • Support from those that have previously had problems with alcohol or drugs and who have successfully overcome them

  • Group activities and social networks, including men and women’s groups, relapse prevention and building life skills

  • Joint working with employment agencies, training providers and housing associations to help you get back on track

  • Evening and weekend social drop-in and activities with the opportunity to volunteer and build new social networks to help recovery.

Any professionals such as those in health services, can refer to the service on someone’s behalf, or adult residents wanting help can self-refer.

The service will be based at Montague Hall, 30 Montague Road, Hounslow TW3 1LD and can be contacted for information or to make a referral by calling 020 8538 1150.

CNWL and Phoenix Futures will also be  providing a new young people’s drug and alcohol support service. The service for young people, previously called Visions,  will now be known as Hounslow Young People Engaged (HYPE). 

HYPE will offer Hounslow’s young people a flexible service providing advice and support around drugs, alcohol and other important areas such as sexual health. Services will be brought to young people in settings they are familiar with, including schools,  delivering a range of workshops and one to one support sessions and activities.

Services at HYPE, will include:

  • Advice and support around drugs, alcohol and other areas including sexual health in a flexible way

  • Provide opportunities that will support young people to make decisions about their life

  • To visit and educate schools and colleges

  • To support young people to be safe

  • To ensure young people are supported by transitioning  to adult services

  • To provide support and guidance to families, carers and loved ones so everyone has someone to talk to

Cllr, Candice Atterton, Cabinet Member for Adults Social Care and Public Health, Hounslow Council, said:  “We are absolutely delighted that CNWL and Phoenix Futures have been successful in our bid to run these services for our residents of all ages.

Although the names have changed, I am confident that we will continue to provide seamless support to all our residents around drugs and alcohol, and we can build on the good work that has been delivered in the borough over the years.”

For more information, and to find out how you can get support, visit www.phoenix-futures.org.uk or www.cnwl.nhs.uk

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