Accessibility Improved at Syon Lane Train Station

The opening of a new lift and footbridge at Syon Lane railway station will help ease congestion and make it easier for people with limited mobility, to travel from now on.

Published: Tuesday, 15th December 2020

Cllr Hanif Khan

South Western Railway (SWR), in partnership with their contractor Osbornes, has officially opened the new lift and footbridge bringing enhanced station capacity and accessibility at the busy west London station.

With the recent expansion of the nearby Sky campus on Grant Way, the existing station infrastructure needed to be improved to improve the customer experience and allow for the extra passengers at peak times.

The project has seen the installation of two new extra wide flights of stairs and a wide aisled bridge across the railway. Additionally, the station has a new lift down to the Hounslow bound platform and a new step free footpath to the Waterloo bound platform. New Oyster card readers have been installed and located in positions that aid passenger flow into and out of the station as well as a new customer help point.

Cllr Hanif Khan, Cabinet Member for Transport and One Hounslow, said: “The Council is committed to increasing the use of public transport and reducing the use of the private car and by improving our connections and making them fully accessible.

“By working with partners such as South Western Railway and Osbornes, we are fulfilling our ambition to provide high quality inclusive public transport infrastructure.

“Our customers sit at the heart of everything that we do and the improvements at Syon Lane are just part of our wider commitment to improving access to our network, improving the whole journey experience for our customers and investment in the communities we serve.”

Mark Hopwood, Managing Director of South Western Railway, said: “The scheme to improve capacity and accessibility at Syon Lane was accepted as a legacy project at the beginning of the SWR franchise. We are pleased that it has been delivered and we are looking forward to working with the council to make other stations in the borough accessible in the future.”


Funding for the station infrastructure improvements has been provided by the Sky campus expansion, with the London Borough of Hounslow adding significant funding to ensure the station is step free and fully accessible.

The finished station now boasts new structures that are not only capable of accommodating increased passenger numbers for years to come, but also removing the need to change trains at Feltham or Brentford for those with limited mobility.

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