Council launches trial e-cargo bike delivery service for businesses

Hounslow Council and Sustrans, have launched a trial e-cargo bike delivery service for businesses in the Chiswick area.

Published: Monday, 26th October 2020

Jeremy Vine and Winston, London Bike Hub, training up some of the flower market volunteers.

The trial is being run in partnership with London Bike Hub and Our High Road and aims to help support local businesses by providing an alternative zero-carbon delivery option. In doing so, the trial will help support our policies of encouraging active travel and reducing the number of short private car journeys made, as well as aiding high street resilience in the COVID-19 crisis. 

An initial trial of the service launched at September’s Chiswick Flower Market and the partnership will continue to provide the service for the Chiswick Flower Market as it progresses. The cargo bike delivery service at the first market was a great success, recording 40 deliveries, covering 110km and saving 30kg of Carbon Dioxide. 

Roll out of the trial e-cargo bike service will focus on working with businesses in and around the Chiswick area, delivering within a 2.5 mile radius. It will be a completely free service for businesses for the trial period where a courier will come to their premises to collect the items for delivery and deliver them in the local area. The service will be able to deliver most items, apart from hot and perishable foods.

To start with, the deliveries will occur twice weekly, on Tuesdays and Thursdays between 4:30pm and 7.30pm. However, should demand increase, this may be extended to cover longer delivery times. 

Councillor Hanif Khan, Cabinet Member for Transport at Hounslow Council said:

“This is a wonderful initiative that delivers on so many levels! To make our streets cleaner, healthier and safer for pedestrians and cyclists, we need to reduce the number of car trips being made and allow people space to socially distance while they shop. Using cargo bikes to do local deliveries is a great idea and offers local people great convenience when they are walking or cycling to the High Road.

“We would encourage local businesses to take advantage of this great new free service, especially in the run up to Christmas.  Hopefully it will prove to be very popular.”  

For more information and to take part in the trial, please contact

rating button