Statement from Cllr Candice Atterton, Cabinet Member for Adults, Social Care and Health
Published: Wednesday, 8th July 2020
"Here in the borough of Hounslow, we are still subject to emergency legislation. As a result much of the work that would have come directly to ASC, has been managed by other means. Ongoing social care work will come to us at the end of the emergency period. We are planning on the basis that we will need to pick up a large number of referrals in a short period of time.
"The pattern of calls that would normally have come to Adult Social Care has changed. We have increased the number of proactive calls to people we felt might be at particular risk and informal carers. Group work using web based applications (eg Zoom or Microsoft Teams) has been developed as an alternative means of supporting people in contact with our services. We are in the process of reviewing the impact on the way we engage with local residents."
"We are in the process of reviewing the number of face to face contacts completed since March. Home visits (subject to appropriate risk assessments) have continued. The hospital social work services has maintained face to face contact throughout the emergency period. Staff based in day service provisions have supported some individuals in community settings.
"Quantifying the impact is dependent on addressing the issues above. However, we have procured PPE as part of the West London Alliance to support our care homes, domiciliary care providers from the outset of the Pandemic. This allowed us to protect our most vulnerable residents and the carers who care for them and maintain our care businesses.
"We worked with these providers, giving them a single point of contact to the Council public health team for infection prevention and control support. We also visited our providers to be able to work with them on site to understand their challenges and advise on the best ways to manage their residents, including outbreak management. Our total spend on PPE for care homes and domiciliary care providers for the period March 2020 to 3 June 2020 was just over £600,000."