Your questions answered - fortnightly black wheelie bin collections

Why do we just have fortnightly collections of black wheelie bins?

Typically, over half the waste in a black wheelie bin could be recycled. Many items thrown away as rubbish should be recycled. Hounslow residents currently recycle over 31% of their waste but we have a Government target of 50% to reach by 2019.

Fortnightly black wheelie bin collections help encourage more recycling. Diverting waste from landfill will allow us to make significant savings which can be used to protect other vital services in the borough.

If you are recycling as much as you can each week, you will find that the waste that goes into your black wheelie bin is dramatically reduced and can be collected every 2 weeks.

Will I be able to have a larger black wheelie bin?

If you are recycling everything you can and using your food waste collection service there should be plenty of space in your black wheelie bin. Our standard bin policy is for every household to have one (140 litre) black wheelie bin to contain their waste.  Our collection crews record which households are recycling.

If you do request a larger bin we will make an assessment and may visit you to make sure that you are recycling as much as possible. Only after we have visited you and you still cannot fit your non-recyclable waste into the standard bin you may qualify for a larger bin.

What if my rubbish won’t fit in my bin?

Excess rubbish that does not fit in your black wheelie bin (the lid must be closed) will not be collected. If you find you are struggling to fit all your waste in your black wheelie bin it probably means you are not recycling as much as you could. If that’s the case, you will need to contact us for additional advice about how you might be able to recycle more.

Where should I put nappies?

Nappies will continue to be collected in your black wheelie bin and collected every fortnight from 10 July. We suggest that nappies are wrapped tightly and double-bagged before being placed in your black wheelie bin as this should reduce space and smells. If your household does produce a lot of nappies we may be able to provide you with a larger bin on a temporary basis after we have visited you to make an assessment.

Someone in my household is incontinent, will we get extra collections or a bigger bin as a result?

No, there will be no extra collections for residents using nappies or incontinence pads. We would advise to wrap incontinence pads, tie them tightly in a bag so this will reduce smell and put them in your black wheelie bin.
If your household does produce a lot of incontinence pads we may be able to provide you with a larger bin after we have carried out an assessment.

What should I do with stoma/colostomy bags?

Drainable stoma/colostomy bags must be emptied before you put it into your black wheelie bin. If you use non-drainable bags, you or your carer should cut it and empty the liquid contents into the toilet before disposal. Solids may be retained in the bag. Put the used bag and any swabs into a disposal bag. Once you have sealed the disposal bag, put it into the black wheelie bin and wash your hands.