Update on Council services


Click & Collect service 

Click & Collect will allow you to borrow items while libraries are closed for browsing. You can borrow books, CDs and DVDs by telling us in advance what you want to read, listen to or watch. 

We will put together the items you’ve asked for, ready for you to collect at a chosen library. 

You can select items to borrow for yourself and for children. 

All items are loaned for three weeks from the date you arrange to collect them. 

You can use the Click & Collect service as frequently as you want. We have new stock arriving weekly.

Libraries participating in Click & Collect 

You can request items via Click & Collect from all libraries.

How to make a Click & Collect request 

There are 4 ways to use the Click & Collect service. 

  • You can choose your own items using Hounslow Libraries Online website
  • you can let us choose your items using our Click & Collect form 
  • you can request items by phone or email 

Please do not come to the library for collection unless you have been notified your item(s) is available. 


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